Amazon deliveries resumed today after a two-day shutdown that disrupted services across the Northeast and Midwest.
The outage affected more than 40,000 customers across the United States and Canada, with the company saying it will continue to operate normally.
The disruption affected Amazon.com and its affiliated websites, including AmazonFresh.com, AmazonFreshDirect, and Amazon.ca.
Amazon’s statement read: “We are working hard to bring customers back online as quickly as possible.
We apologize to our customers for the disruption caused by this outage and will work to improve the service we provide in the future.”
According to Reuters, the outage came as Amazon was preparing to deliver shipments to customers across New England.
“This is an isolated and localized incident.
Amazon is fully aware of the impact this has had on our customers and we are working to bring the system back online,” the company said in a statement.
“We will provide more details as they become available.”
As part of the effort to restore normal operations, Amazon said it would be working with regulators to ensure that its own warehouses can continue to handle the thousands of shipments it delivers daily.
“Amazon is committed to working with the Federal Trade Commission to make sure that Amazon has the tools it needs to protect the privacy of its customers,” Amazon said in its statement.
Amazon announced earlier this week that it would cut all jobs at its retail business by about 70 percent in response to the disruptions.
In addition, Amazon also said it was working with its suppliers to address the issue.
The company said that as of 5 p.m.
EST (1100 GMT) on Monday, it had completed all work and shipped 3,100 packages, including 1,300 orders for AmazonFresh, 1,000 orders for Prime and 1,500 orders for its own Prime-branded service.
The company has also been working with local authorities to resolve the distribution issue, according to Reuters.
The shutdown is the latest to hit Amazon’s delivery business in recent months.
In December, Amazon announced that it was slashing delivery and logistics positions by nearly 60 percent in an effort to reduce costs and save the company millions.